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Lemonade, Inc. (LMND)·Q1 2025 Earnings Summary

Executive Summary

  • Q1 2025 delivered accelerating top-line with revenue up 27% to $151.2M and in-force premium (IFP) up 27% to $1.008B; adjusted gross profit rose 25% to $46.0M, while gross profit was $38.6M .
  • Wildfires materially affected quarterly margins (gross loss ratio 78%; ex-CAT 59%), but trailing-12-month loss ratio remained stable at 73%, within the target range, underscoring underwriting resilience and reinsurance protection .
  • Management modestly raised FY 2025 revenue and GEP guidance and reiterated adjusted EBITDA loss and IFP trajectories; Q2 guidance points to continued growth with revenue of $157–$159M and adjusted EBITDA loss of $(44)–$(41)M .
  • S&P Global consensus was beat on revenue ($151.2M vs $144.98M*) and EPS (−$0.86 vs −$0.93*), catalyzed by stronger earned premium and higher ceding commission/investment income, though CAT headwinds weighed on profitability this quarter .
  • Strategic catalysts: continued AI-driven operating leverage, “Day Zero” telematics (60% conversion lift) and cross-sell momentum (car cross-sales more than doubled YoY; ≈50% of new car sales from existing customers), plus Colorado car launch expanding coverage beyond 40% of U.S. market .

What Went Well and What Went Wrong

What Went Well

  • Accelerating growth with durable KPIs: Revenue +27% to $151.2M; IFP crossed $1B (+27% YoY); adjusted GP +25%; TTM loss ratio stable at 73%, within target range .
  • AI-driven leverage and cost discipline: Technology development expense up just 5% YoY to $22M, headcount up ~2% while IFP grew 27%, illustrating operating leverage .
  • Car momentum and cross-sell: “Day Zero” telematics boosted conversion ~60%; car IFP growth outpaced the rest of the book; cross-sales to car more than doubled YoY, with ~50% of new car sales from existing customers .

What Went Wrong

  • CAT impact compressed quarterly margins: Gross loss ratio at 78% (ex-CAT 59%), with California wildfires contributing ~19 pts to gross LR; EBITDA impact approx. $(22)M in Q1 .
  • ADR declined to 84% (−4 pts YoY), reflecting deliberate non-renewals in more CAT-exposed home geographies and pay-per-mile car product dynamics; management expects normalization over coming quarters .
  • FAIR Plan assessment added expense burden: ~$6.9M assessment flowed through other insurance expense; management plans to recoup up to 50% over ~2 years but near-term drag remains .

Financial Results

Core P&L and Margins (oldest → newest)

MetricQ3 2024Q4 2024Q1 2025
Revenue ($USD)$136.6M $148.8M $151.2M
Net Loss ($USD)$(67.7)M $(30.0)M $(62.4)M
EPS (GAAP) ($)$(0.95) $(0.42) $(0.86)
Gross Profit ($USD)$37.5M $63.9M $38.6M
Adjusted Gross Profit ($USD)$38.6M $66.2M $46.0M
Gross Loss Ratio (%)73% 63% 78%

Estimates vs Actuals (Q1 2025)

MetricActualConsensusSurprise
Revenue ($USD)$151.2M $144.98M*+$6.22M (+4.3%)*
EPS (GAAP) ($)$(0.86) $(0.93)*+$0.07*

Values with asterisks retrieved from S&P Global.

KPIs and Insurance Metrics (oldest → newest)

MetricQ3 2024Q4 2024Q1 2025
Customers (end of period)2,313,113 2,430,056 2,545,496
Premium per Customer ($)$384 $388 $396
IFP (end of period) ($USD)$889.1M $943.7M $1,007.8M
ADR (%)87% 86% 84%
Gross Earned Premium ($USD)$213.1M $226.4M $233.6M
Gross Loss Ratio ex-CAT (%)68% 62% 59%
TTM Gross Loss Ratio (%)77% 73% 73%

Segment/Geography Breakdown (IFP)

Segment IFP ($USD)Q4 2024Q1 2025
Homeowners multi-peril$503M $513M
Pet$283M $314M
Car$122M $134M
Europe (all products)$24M $33M
Other$12M $14M
Total$944M $1,008M

Guidance Changes

MetricPeriodPrevious GuidanceCurrent GuidanceChange
In-force premium (IFP)FY 2025$1.203B–$1.208B $1.203B–$1.208B Maintained
Gross earned premium (GEP)FY 2025$1.025B–$1.028B $1.028B–$1.031B Raised
RevenueFY 2025$655M–$657M $661M–$663M Raised
Adjusted EBITDA lossFY 2025$(140)M–$(135)M $(140)M–$(135)M Maintained
In-force premium (IFP)Q2 2025$1.061B–$1.064B New
Gross earned premium (GEP)Q2 2025$246M–$248M New
RevenueQ2 2025$157M–$159M New
Adjusted EBITDA lossQ2 2025$(44)M–$(41)M New
Growth spendFY 2025~$165M ~$170M Raised modestly

Earnings Call Themes & Trends

TopicPrevious Mentions (Q3 & Q4)Current Period (Q1 2025)Trend
AI/technology leverageEmphasized operating leverage and positive FCF; best-ever loss ratio in Q4 Fixed costs flat/falling as book grows; EBITDA breakeven reiterated; tech expense +5% YoY Improving
Car product/telematicsPlan to lean in; loss ratio improving; waitlist strategy “Day Zero” telematics +60% conversion; car cross-sell doubled; car IFP growth outpaced book Improving
Tariffs/macroMonitoring inflation; resilient sector Auto parts tariffs could add single-digit loss trend; incorporated in rates/guidance Heightened watch
Regulatory/FAIR PlanDisclosed CA wildfire estimates and recoup mechanisms upcoming ~$6.9M FAIR Plan assessment; plan to recoup ~50% over ~2 years Active mitigation
Cross-sell/bundlingGrowth lever highlighted; car to be bigger % of mix ~50% of new car sales from existing customers; multi-policy ~5% and rising Improving
ADR/retention dynamicsADR 86% in Q4; impacted by home portfolio cleanup ADR 84%; expect normalization as mix shifts and cross-sell rises Stabilizing expected

Management Commentary

  • “At 27% year-on-year growth, Q1 was our sixth consecutive quarter of accelerating top line growth… we’ve seen no material corresponding rise in our expense base… AI hard at work” .
  • “We’re comfortable reiterating… achieving EBITDA breakeven by the end of next year… modestly raising our expectations for gross earned premium and revenue” .
  • Car strategy: “Day zero telematics” drove ~60% conversion lift; car IFP growth outpaced the book; cross-sell more than doubled YoY; Colorado launch expands coverage beyond 40% of U.S. auto market .
  • CAT impact: “Initial estimate ~$45M gross… came in at ~$44M; EBITDA impact ~$22M negative; FAIR Plan assessment detailed” .
  • Tariffs: “A headline 25% tariff… would likely increase loss trends by single-digit percentage points, which we would endeavor to reflect in our rates” .

Q&A Highlights

  • Subrogation: Sold Eaton fire subrogation rights; ~$8M impact recognized; potential for incremental recoveries depending on loss thresholds .
  • FAIR Plan recoup: Expect to recoup up to 50% over ~2 years; customer impact managed thoughtfully .
  • Growth spend and channels: Pricing efficiency stable; mix optimized via AI LTV in real-time; brand spend increased modestly in metro areas .
  • Car state expansion: Focus on fine-tuning unit economics before “full pedal”; more states to follow with disciplined rollout .
  • Cross-sell contribution: ~50% of new car policies now from existing customers vs ~1/3 historically; multi-policy approaching ~5% .
  • Chewy partnership: Warrant agreement terminated (shift to cash commissions), commercial partnership “steady and strong” .

Estimates Context

  • Q1 2025 beats vs S&P consensus: Revenue $151.2M vs $144.98M*, EPS −$0.86 vs −$0.93*; positive variance driven by higher gross earned premium, ceding commission rate and +26% investment income .
  • Street models should reflect CAT headwinds (gross LR 78% with ~19pts CAT, ex-CAT 59%) but maintain TTM stability at 73%; FY revenue and GEP nudges upward while adjusted EBITDA loss unchanged, indicating confidence in operating trajectory .

Values with asterisks retrieved from S&P Global.

Key Takeaways for Investors

  • Revenue and EPS beat consensus despite significant CAT impact; strength came from earned premium growth, reinsurance economics, and investment income .
  • Margin volatility from CATs is transitory; TTM loss ratio remains at 73% and ex-CAT LR is 59%, evidencing underwriting discipline and portfolio diversification .
  • Car is beginning to inflect: ~60% conversion uplift from “Day Zero” telematics and accelerating cross-sell; expect car to increasingly drive growth with maturation improving loss ratios .
  • Guidance raised for FY revenue and GEP, maintained for adjusted EBITDA and IFP—suggesting confidence tempered by macro/tariff uncertainty; Q2 guide supports continued growth .
  • Near-term watch items: ADR stabilization as home mix and pay-per-mile dynamics normalize; FAIR Plan recoup ramps over ~2 years; continued rate adequacy and filings cadence .
  • Capital and liquidity robust: ~$996M cash and investments at quarter-end; synthetic agents financing supports growth while preserving cash dynamics .
  • Trading lens: Positive narrative on AI-driven operating leverage and emerging car growth, with near-term margin noise from CATs; catalysts include additional state launches, cross-sell momentum, and continued guidance execution .